Return & Refund Policy

Your satisfaction is our priority. At QuackCart, we want you to shop with confidence knowing that we stand behind our products.

Return Policy

We accept returns within 7 days of delivery for most products, provided they are:

• Unused and in original condition
• In original packaging with all tags attached
• Accompanied by the original invoice

How to Return

1. Contact our customer support within 7 days of receiving your order
2. Provide your order number and reason for return
3. Our team will guide you through the return process
4. Pack the item securely in its original packaging
5. Ship the item back to our address (provided by support)

Refund Process

Once we receive and inspect your returned item:

• Refunds are processed within 5-7 business days
• Amount will be credited to your original payment method
• You'll receive an email confirmation once refund is processed

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned:

• Personal care and cosmetic products (if opened)
• Intimate apparel and swimwear
• Food items and perishables
• Custom or personalized products

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately with photos. We'll arrange a replacement or full refund at no extra cost.

Questions?

Contact our customer support team for any questions about returns or refunds.